Business Solutions
A Practical Approach to Accessible Customer Communication.
The Hidden Barrier
Did you know?
Communication barriers can prevent Deaf customers from accessing the service they need. These barriers can affect customer satisfaction, create accessibility and compliance risks, and undermine the customer experience. Organizations that address them can deliver more inclusive, accessible, and effective customer service.
When Deaf customers cannot communicate effectively with your team, simple service interactions can become difficult. BeFriend helps businesses bridge that communication gap through virtual sign language interpretation, supporting more accessible customer service and a better customer experience.
Business Use Cases
Real-time sign language interpretation tool.
Real-time sign language interpretation tool designed for seamless communication.
Integrates effortlessly into your existing systems.
Ensuring immediate interaction between clients and service teams.
Enhances customer experience and operational readiness.
Inclusion is more than a compliance requirement.
It's a strategic capability that drives business success. By adopting BeFriend, you demonstrate a commitment to accessibility and operational excellence. Request a demonstration today to see how BeFriend can transform your customer service operations.
BeFriend for Enterprise Clients
Your BeFriend Enterprise Access.
Already working with BeFriend? Access the designated enterprise service through the official portal.
Enterprise AccessFrequently asked questions
BeFriend — In-Person Service
Make In-Person Communication More Accessible
BeFriend helps businesses make in-person customer service more accessible to Deaf customers through virtual sign language interpretation, subject to service availability.
For organizations serving Deaf customers, accessible communication can be an important part of a more inclusive customer experience.
Explore BeFriend
BeFriend OnCall
Customer service centers and contact centers
Enterprise Solutions
Transform your customer service. Make accessibility part of every interaction.
Help your organization build more accessible customer experiences across physical locations, contact centers, and digital channels.
Through strategic consulting, technology, operational support, and team training, we help organizations move from isolated accessibility initiatives to a more integrated approach to customer service.
For organizations seeking to improve accessibility across their customer service operations.
Discuss Your Organization’s Needs