Who We Are
Born from Accessibility. Built for Business.
BeFriend was born from Well Agency, a Colombian accessibility and inclusion company founded in 2017, with experience in accessible governance, customer service transformation, and inclusive solutions for organizations.
While Well Agency works across disabilities to help organizations make their environments, services, and customer channels more accessible, BeFriend focuses exclusively on business accessibility for Deaf people.
Building on Well Agency's experience, BeFriend specializes in integrating virtual sign language interpretation and accessible communication into business customer service operations.
Our mission is to help organizations create more accessible, inclusive, and effective customer experiences for Deaf customers.
Parent company · Since 2017
Well Agency
Accessibility and inclusion expertise across disabilities: accessible governance, customer service transformation, and inclusive solutions.
Specialized service
BeFriend
Business accessibility exclusively for Deaf people: virtual sign language interpretation and accessible communication in customer service.
Part of Well Agency
BeFriend is developed by Well Agency, its parent company.
Let’s Make Customer Communication More Accessible.
Explore how BeFriend could support communication accessibility in your organization.